What Goes Into Our 10 Year Warranty Boiler Installations?
I’m sure that is the question on everyone’s lips, right?
Here at Southern Energy Solutions we have a 10 year warranty as standard with all of our new boiler installations, this blog will explain how exactly we can offer such a long term guarantee.
Here are some of the things that contribute to the guarantee.
1) Gas Safe Boiler Engineers
Before ANY warranty can even be discussed, the engineers that are installing the boilers need to be Gas Safe registered. There are many aspects to being Gas Safe Registered but some of the main features are that boiler engineers are trained to a high standard. They can safely work with gas, with regular training and testing to continually ensure competence.
It is worth noting that the Gas Safe Register is not a trade body where engineers can join should they wish. Like a driving test and licence is to drivers, the Gas Safe Register is to Gas Engineers.
2) Only The Best Boiler Engineers
Part of our ethos here is that we are “The Efficient Plumbing & Heating Company”. It’s central to everything we do. Our engineers are required to complete work to consistently highest standards, in a fast, efficient and tidy manner. Time keeping, courtesy & punctuality are almost as important to us as turning up the jobs with tools in the van. It’s that important! This has left us the certainly the best boiler engineers in Eastbourne, Bexhill & Hastings.
Our staff also undertake continual education, development of personal and work skill sets at the company.
3) ATAG and Worcester Boilers
Although we are continually growing, we usually have around eight full time plumbing & heating engineers working for us at any one time, between us we literally have a hundred years “on the tools” working on and maintaining many different types of boilers. With the experience comes a wealth of knowledge of what makes and good reliable and efficient boiler and what doesn’t. We are not going to say on here but there are many we would advise that you avoid.
There are many good boiler manufacturers around. But for us ATAG and Worcester trump them all and we have no hesitation whatsoever in recommending them you our customers & clients. We can personally vouch for their reliability and performance. It doesn’t surprise us that ATAG are prepared to offer 10 year warranties on their boilers for boiler installers that are ATAG certified. This also applies to our Worcester boilers- 10 year warranties all round I hear you say!
4) A Super-Organised “Efficient” Plumbing & Heating Company
If you come to our website, fill out one of the webforms or live chat you will be amazed at how quickly we get back to you. If you call us, we have full time staff in the office too so we will respond to your enquiry immediately. Put it this way- we can have an engineer out to you as quick as you like to fix that boiler or get the plumbing done so the tiles can be applied to your new bathroom.
At Southern Energy Solutions, we use a state of the art CRM system so nothing gets overlooked. The system has been built with plumbing companies in mind. We can use our van trackers to tell you exactly where your engineers is and give you an accurate time as to when to expect them without having to contact them! This maximises the engineers time so he can carry out his job as efficiently as possible. It’s little things like things that set us apart from the crowd and why we can typically be so much faster than other companies out there.