our promise

Southern Energy Solutions – Our Seven Point Promise.

Plumber, heating and electrician promises
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Southern Energy Solutions are a family run business with a focus on providing excellent customer service, no matter what the job.

Zak, our director has written our unique seven point promise which all of our plumbers, heating engineers and electricians abide by when providing services for our customers.

We feel as though this really sets us apart from our competition, and helps us to break the stereotype that surrounds our trades.
All of our engineers at Southern Energy Solutions are employed by us. So as well as the seven points below, you’ll know that we will never hide any costs for subcontractors.

I hope that you feel like Southern Energy Solutions are the company that you can rely on for an efficient, reliable and professional service in your home.

If you are interested in using us for any of your heating, plumbing or electrical work please don’t hesitate and get in touch today. You can get in touch with our friendly office team by calling 01424 200 005 or filling in the form on our ‘Contact Us‘ page.

You can read some of our customer’s reviews on our ‘Testimonial’ page, or by visiting Which?Trusted Trader, Checkatrade or Trustpilot.

Our unique 7 point promise:

  1. Your installation will be completed by fully qualified engineers; allowing you to relax in the knowledge it is safe!
  2. We only provide you with the best quality materials on the market; giving you peace of mind that they will last a long time.
  3. You’ll get an exactappointment time and a message from our engineer when they are on the way; keeping you in the know!
  4. We’ll be reliable! If one of our team is delayed or sick, we’ll allocate another; so your appointment is unlikely to move.
  5. You’ll get our 12 month guarantee on labour works completed; so you can trust we’ll do the job right!
  6. As an energy efficient supplier we’ll give you the advice to help you reduce your carbon footprint; good for you and the planet!
  7. You’ll be working with a company that is developing local people through apprenticeships; supporting your local community and the next generation.